Industry · HVAC Companies
Book the no-heat call before your competitor picks up
OmniGreet answers every HVAC call 24/7, triages emergencies, and books service windows so a missed call never becomes a missed job.
Pain points
Sound familiar?
No-heat and no-cool emergencies coming in after hours and going to voicemail
Technicians on roofs and in crawlspaces, unable to answer the phone
Peak-season call volume that overwhelms a single office line
Price shoppers tying up the line while real jobs wait
Use cases
How OmniGreet helps hvac companies.
Emergency Triage
Recognizes a no-heat call in winter or a no-cool call in a heat wave, asks the urgency questions you define, and routes it to the on-call tech while booking a same-day window.
Service Scheduling
Books maintenance, repair, and install appointments against your live calendar, accounting for drive time and service area so dispatch is not double-booked.
After-Hours Coverage
Captures the address, system type, and symptom for off-hours calls, then texts the summary to your on-call line so the tech rolls out informed.
Quote and FAQ Handling
Answers questions about service fees, financing, and brands you carry without tying up staff, then flags hot leads for a callback.
Example workflow
Example workflow: OmniGreet hears no heat and a baby in the house, marks it priority, books the first available window, and texts the on-call tech the address and furnace model before they leave the shop.
Suggested starting point
Start with Professional.
Start there or explore the full lineup. Every plan ships with 24/7 answering; appointment booking is available on Professional and higher plans.
Ready to stop missing calls at your hvac companies?
Start today and your AI receptionist can be live in 24-48 hours after human provisioning and QA.