Industry · Law Firms
Every missed call could be your next case
OmniGreet answers every call to your firm, runs intake on new matters, and routes urgent clients so a single missed call never becomes a lost retainer.
Pain points
Sound familiar?
New-client calls going to voicemail while attorneys are in court or with clients
After-hours callers who hire the firm that picks up first
Staff spending billable-adjacent hours on repetitive intake
Existing clients unable to reach anyone in an urgent moment
Use cases
How OmniGreet helps law firms.
New Client Intake
Captures the matter type, key dates, and contact details on the first call, runs your conflict-check questions, and books the consultation.
Practice-Area Routing
Identifies whether a caller needs family, criminal, personal injury, or estate help and routes to the right attorney or intake queue.
After-Hours Coverage
Handles evening and weekend calls, screens for time-sensitive matters, and schedules consultations so Monday starts with a full calendar.
Existing-Client Triage
Recognizes a current client, captures the reason for the call, and routes urgent matters to the responsible attorney with a summary.
Example workflow
Example workflow: a caller describes a car accident with injuries this morning, OmniGreet runs the intake questions, confirms there is no conflict, and books a same-day consultation with the personal injury attorney.
Suggested starting point
Start with Professional.
Start there or explore the full lineup. Every plan ships with 24/7 answering; appointment booking is available on Professional and higher plans.
Ready to stop missing calls at your law firms?
Start today and your AI receptionist can be live in 24-48 hours after human provisioning and QA.