Industry · Plumbing Companies
Capture the burst-pipe call at 2 a.m.
OmniGreet answers every plumbing call, separates true emergencies from routine work, and books the job while the caller is still on the line.
Pain points
Sound familiar?
Burst pipes and backups calling after hours and reaching voicemail
Plumbers under sinks who physically cannot take the next call
Losing emergency jobs to whichever company answers first
Office staff buried in scheduling instead of dispatching
Use cases
How OmniGreet helps plumbing companies.
Emergency Dispatch
Hears words like flooding, no water, or sewage, confirms the severity, and warm-transfers to your on-call plumber or books the soonest slot.
Job Scheduling
Books drain cleaning, water heater, and repair appointments against your calendar and service area without double-booking a truck.
Intake and Address Capture
Collects the address, the fixture or line involved, and access notes so the plumber arrives with the right parts and no surprises.
Pricing and FAQ Handling
Answers service-call fee and warranty questions, then tags qualified callers so your team follows up with the ones ready to book.
Example workflow
Example workflow: OmniGreet hears water coming through the ceiling, tells the caller to shut the main, marks it an emergency, and patches them to the on-call plumber with the address already texted ahead.
Suggested starting point
Start with Professional.
Start there or explore the full lineup. Every plan ships with 24/7 answering; appointment booking is available on Professional and higher plans.
Ready to stop missing calls at your plumbing companies?
Start today and your AI receptionist can be live in 24-48 hours after human provisioning and QA.