Industry · Restaurants
Answer every call, even during the dinner rush
OmniGreet handles reservations, answers menu questions, and manages takeout inquiries so your staff can focus on the guests in front of them.
Pain points
Sound familiar?
Phones ringing off the hook during peak hours
Lost reservations from unanswered calls
Staff pulled away from tables to answer phones
After-hours catering and event inquiries going to voicemail
Use cases
How OmniGreet helps restaurants.
Reservation Booking
Books tables by checking real-time availability. Handles modifications and cancellations without interrupting your host stand.
Menu & Hours Inquiries
Answers questions about your menu, hours, parking, dietary accommodations, and specials, trained on your specific restaurant details.
Takeout & Delivery
Handles takeout order inquiries, provides estimated wait times, and gives directions so your kitchen staff can stay focused on cooking.
Event & Catering Requests
Captures private dining and catering inquiries with all the details (date, guest count, budget) so you can follow up with a quote.
Example workflow
Example workflow: answer peak-hour questions and send the team a structured reservation request.
Suggested starting point
Start with Professional.
Start there or explore the full lineup. Every plan ships with 24/7 answering; appointment booking is available on Professional and higher plans.
Ready to stop missing calls at your restaurants?
Start today and your AI receptionist can be live in 24-48 hours after human provisioning and QA.