Industry · Veterinary Clinics
Be there for every pet emergency, even when the line is full
OmniGreet answers every call to your clinic, triages urgent cases, and books appointments so worried pet owners always reach someone.
Pain points
Sound familiar?
Emergency calls stuck in queue while staff handle patients in the room
After-hours owners with a sick pet and nowhere to turn
Front desk overwhelmed by appointment and refill requests
New clients lost to the clinic that answered the phone first
Use cases
How OmniGreet helps veterinary clinics.
Emergency Triage
Recognizes urgent symptoms using your scripted questions, gives the caller your guidance, and routes true emergencies to staff or your referral hospital.
Appointment Scheduling
Books wellness visits, vaccinations, and sick appointments against your live calendar and the right doctor.
Prescription and Refill Requests
Captures medication refill requests and routine questions so the front desk is not interrupted mid-visit.
New Client Intake
Collects pet and owner details for new clients and books the first visit, with the record ready before they arrive.
Example workflow
Example workflow: an owner calls because their dog ate chocolate, OmniGreet asks the weight and amount, recognizes it as urgent, and routes the call to a technician while texting the details ahead.
Suggested starting point
Start with Professional.
Start there or explore the full lineup. Every plan ships with 24/7 answering; appointment booking is available on Professional and higher plans.
Ready to stop missing calls at your veterinary clinics?
Start today and your AI receptionist can be live in 24-48 hours after human provisioning and QA.